AGENTIC AI SOLUTIONS FOR THE

Public Sector

Improve service delivery, automate high-volume government workflows, and enhance operational efficiency with secure, compliant AI built for public sector teams.

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What’s Keeping Public Sector Leaders Up at Night

Service expectations keep rising, systems are getting older, and teams are having to do more with less. Across federal, provincial, and municipal governments, leaders are looking for realistic ways to improve efficiency and reduce friction—without adding more work to already stretched teams.

88%

of people say government services are not meeting their needs, while 75% expect digital services to perform like leading private-sector experiences.

Critical Challenges

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Operational Inefficiency

Manual, paper-heavy processes and repeat data entry slow down service delivery and tie up staff on tasks AI could handle in minutes.

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Outdated Systems and Fragmented Data

Old technology and scattered data reduce efficiency, driving up administrative costs and leading to inconsistent public service delivery.

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Rising Compliance and Reporting Demands

Regulatory requirements pull teams into time-consuming documentation and reporting, leaving less time for core public service work.

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Persistent Workforce Shortages

Skills gaps and turnover make it tough to keep up with demand. AI can help teams focus on higher-value work, instead of being buried in manual tasks.

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Operational Inefficiency

Manual, paper-heavy processes and repeat data entry slow down service delivery and tie up staff on tasks AI could handle in minutes.

Database icon

Outdated Systems and Fragmented Data

Old technology and scattered data reduce efficiency, driving up administrative costs and leading to inconsistent public service delivery.

Compliance icon

Rising Compliance and Reporting Demands

Regulatory requirements pull teams into time-consuming documentation and reporting, leaving less time for core public service work.

User icon

Persistent Workforce Shortages

Skills gaps and turnover make it tough to keep up with demand. AI can help teams focus on higher-value work, instead of being buried in manual tasks.

Trusted by Public Sector Leaders

Government of Alberta City of Edmonton University of Alberta City of Calgary
Government Technology

Agentic AI: Driving Government Transformation

Streamline Citizen Services and Experience

Empower staff by automating complex service triage, permit, and licensing processes, drastically cutting processing time and boosting first-time resolution rates.

Achieve Compliance and Audit Readiness

Monitor evolving regulatory changes and perform continuous compliance checks, automatically generating the required auditable records.

Elevate Productivity and Optimize Resources

Reduce administrative burden by automating report generation and data consolidation, enabling predictive resource planning for limited staff and budgets.

Our Agentic AI Services for Public Sector

AltaML delivers secure, agentic AI solutions that help public sector teams overcome operational friction and outdated systems to drive measurable value for citizens.

Deliver AI Projects Fast, with Less Risk

GovLab

Tackle backlogs and outdated systems through rapid prototyping. We build working pilots in weeks, using your data and policies to deliver compliant, high-impact outcomes.

Accelerate Your Project
Clear Roadmap, Accelerated ROI

AI Navigator

Identify high-value agentic AI use cases for government, assess feasibility, and create a clear roadmap. Reduce risk, accelerate adoption, and turn concepts into impact.

Get Your Roadmap
Governance and Trust Built In

AI Foundations

Keep AI accountable, compliant, and auditable. Set up core AI infrastructure and embed responsible AI principles from day one. Solutions stay transparent and traceable.

Build Your Foundation
Secure, Enterprise-Grade Solutions

Agentic AI Lab

Integrate AI agents seamlessly in your IT infrastructure, operate transparently, and provide lasting value for citizens and staff with enterprise-grade security.

Learn About the Lab

Our Commitment to Responsible AI

Responsible AI (RAI) isn’t optional in the public sector—it’s foundational. At AltaML, we design and deploy agentic AI solutions that are secure, transparent, and aligned with public sector values.

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Safety and Security

AI must be reliable and purpose-built. We design secure, resilient systems that perform predictably and reduce operational risk.

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Inclusivity

AI should benefit everyone. We use inclusive design and diverse inputs to ensure solutions serve people, communities, and the public good.

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Accountability

Clear ownership matters. AI outcomes are defined, auditable, and aligned with human rights and environmental standards.

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Transparency

AI should never be a black box. We build explainable systems that make AI use, decisions, and outcomes clear.

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Awareness and Empowerment

Trust grows through understanding. We equip public sector teams with the education and governance needed to use AI responsibly.

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Privacy and Data Protection

Public data demands the highest standards. We embed privacy, security, and compliance across the full AI lifecycle.

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Fairness

Our process is human-centered by design. We implement safeguards to reduce bias and support fair, equitable outcomes.

Agentic AI in Action: Delivering Real Results

$7M Estimated Cost Savings

Predictive Fleet Maintenance

Historical and real-time data is used to proactively predict fleet failures, enabling targeted servicing and minimizing operational disruptions.

30% Efficiency Improvement

Educational Capital Planning

Analysts can now place hypothetical new schools to predict enrolment pressure and identify the impact on surrounding school capacity.

$3.3M Planning Resources Saved

Resource Scheduling

Predicts the likelihood and timing of wildfires to optimize resource allocation and enable proactive mitigation.

~$2M Annual Savings

Permit Intake Assistant

Pre-screens applications to detect missing stamps and signatures, flagging issues and providing actionable feedback to staff.

Public Sector Innovation in Action

“Our partnership with AltaML through GovLab has helped us cement Alberta’s place as a dominant player in artificial intelligence and machine learning, and our position as an innovation hub. It is also helping us optimize government operations and apply AI-driven solutions to everyday challenges. Whether it is the Wildfire Prediction model, predicting enrolment growth in schools, or detecting grey trees, we are rising to the challenges that face Alberta. These AI-driven solutions also mean Alberta is creating solutions that can be exported globally, while we continue to deliver better, faster, and smarter services to all Albertans.”

Nate Glubish Minister of Technology and Innovation Government of Alberta

“Alberta is leading the way in upskilling talent for an increasingly digital economy and through Mitacs’ partnership with innovation leaders like GovLab, we’re proud to play a part in the province’s success. Now, in our second year of collaboration with GovLab, we can see even more the importance of supporting talent and providing opportunities for training and working with artificial intelligence. These projects have the potential to impact the future in Alberta and beyond. It’s exciting to be a part of.”

John Hepburn Former CEO Mitacs

“Our partnership with AltaML through GovLab has helped us cement Alberta’s place as a dominant player in artificial intelligence and machine learning, and our position as an innovation hub. It is also helping us optimize government operations and apply AI-driven solutions to everyday challenges. Whether it is the Wildfire Prediction model, predicting enrolment growth in schools, or detecting grey trees, we are rising to the challenges that face Alberta. These AI-driven solutions also mean Alberta is creating solutions that can be exported globally, while we continue to deliver better, faster, and smarter services to all Albertans.”

Nate Glubish Minister of Technology and Innovation Government of Alberta

“Alberta is leading the way in upskilling talent for an increasingly digital economy and through Mitacs’ partnership with innovation leaders like GovLab, we’re proud to play a part in the province’s success. Now, in our second year of collaboration with GovLab, we can see even more the importance of supporting talent and providing opportunities for training and working with artificial intelligence. These projects have the potential to impact the future in Alberta and beyond. It’s exciting to be a part of.”

John Hepburn Former CEO Mitacs

Public Sector Insights and Resources

Explore our collection of data-driven reports, actionable white papers, and the latest news from our blog. We provide the essential knowledge needed to navigate the challenges and opportunities of adopting AI in the public sector.

Featured Report

GovLab Impact Report 2024-2025

Insights From Canada’s Leading Government AI Innovation Lab

Gain visibility into AI’s impact across the Canadian government. Explore case studies, performance results, and the emerging patterns shaping how teams are leveraging AI to positively impact citizens.

Blog, News, and Guides

Ready to Accelerate Public Sector Transformation?

Partner with a team that understands government realities and can help you deliver meaningful, citizen-focused change, fast.

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